Do I need a Proper Water Softener & Iron Remover for my Home?
If you live in our service area (Caledon, Dufferin County, Wellington County & New Tecumseth), there is a
good chance your water is working against you every single day. In our area, water hardness can average
around 19 grains per gallon, which is considered pretty hard water. Add iron levels that can reach as high
as 2 parts per million, and you have a serious water quality problem for your home, farm, or business.
Hard water – iron, sulphur, chlorine, calcium, magnesium, and manganese – can all create problems that
show up in very visible ways. You may notice orange staining in toilets, sinks, showers, laundry tubs, and
around fixtures. You may smell that rotten-egg odour from sulphur in well water. You may see white
crusty buildup on faucets and shower heads from calcium and magnesium. In-town water, chlorine is
necessary for disinfection, but it can leave behind an unpleasant taste, odour, and dryness on skin and hair.
Whether your water comes from a private well or a municipal supply, untreated water can slowly damage
fixtures, appliances, plumbing, and the comfort of your daily life.

Before proper treatment: hard water, iron, manganese, sulphur, and chlorine can affect the look, smell,
taste, and performance of your water.
Five common pain points caused by poor water quality:
- Staining on fixtures and appliances
Iron and manganese can leave orange, brown, or black staining in sinks, toilets, tubs, dishwashers,
laundry machines, and around faucets. - Scale buildup from hard water
Calcium and magnesium create hard scale on faucets, shower heads, water heaters, dishwashers,
coffee makers, and plumbing fixtures. - Bad smells and poor taste
Sulphur in well water can cause a rotten-egg smell, while chlorine in town water can leave water
tasting and smelling harsh. - Dry skin, dull hair, and stiff laundry
Hard water and chlorine can make soaps less effective, leave laundry feeling rough, and make
showers less comfortable. - Higher maintenance costs over time
Poor water quality can shorten the life of plumbing fixtures, water heaters, pumps, valves,
appliances, and water treatment equipment if it is not handled properly.
Rural Homes, Farms, and Businesses
For rural homes, farms, and businesses dealing with iron, sulphur, and manganese, Manax Plumbing can
supply and install Excalibur Water Systems’ Zentec Hybrid Enhanced Ozone Iron, Sulphur, and
Manganese Filter. This system uses ozone injection to help treat iron, sulphur, manganese, and the
bacteria associated with iron and sulphur problems, while backwashing contaminants to drain
automatically during regeneration. Excalibur notes that their Premium model can treat iron, manganese,
and sulphur up to 10 ppm depending on sizing and application.
Municipal Water
For municipal water, Manax Plumbing can also supply and install Excalibur’s Chlor-A-Soft Water
Softener Plus, a combination system designed for town water applications. It softens water while also
helping remove chlorine, chemical odours, and clear water iron. Excalibur describes the Chlor-A-Soft as a
municipal water system that provides water softening plus chlorine and chemical removal.

What happens after proper treatment?
After proper treatment: clean, clear, better-quality water for your home, farm, or business.
Just as important as installing the right equipment is servicing it properly. Iron removers should be
serviced annually because iron can cake inside the control head, water inlet, venturi air intake, and spacer
stack. If that buildup is ignored, the unit may struggle to draw air, backwash properly, or remove iron
effectively. Annual maintenance helps keep the system operating the way it was designed.
Water softeners should also be checked every year. The best time to test is often in the spring, when water
conditions can change due to runoff and seasonal shifts.
A service visit allows Manax to test your current hardness, confirm the softener is programmed correctly, inspect the system, and make sure it has enough capacity to handle the hardness coming into your home or business.
If your water is leaving stains, odours, scale, cloudy glasses, rough laundry, or that “something just isn’t
right” feeling, it may be time to have your water professionally tested. Manax Plumbing can help you
determine whether a water softener, iron remover, chlorine removal system, or full water treatment setup
is the right fit for your property.
Call Manax Plumbing today to book your water test or annual water treatment service, and let our
certified team help you protect your home, farm, or business with cleaner, better water.
Need help with installing or maintaining a Water Softener or Iron Remover System?
Contact us to schedule an estimate today!